I am writing you this letter in response to recent and less recent events. Somewhere in January I had a prescription for a refill for my asthma and ADHD meds. I had enough of both the atrovent and the Q-var, but I was going through some kind of infection which reminded me to order the meds. They are chronic meds for a chronic condition and my GP signed the refill prescriptions.
You then decided to not give me the Q-var as your system said I had enough still for about a month and a half. I had sent TDH to pick up the meds, because he had more time and knows how much I hate spending my free time in the pharmacy. You gave me a tiny piece of paper with the prescription on it, so I can pick it up later.
Because time is a more logical way to organise things by than association?
You see, the problem is -and you could be aware of it considering the other prescription was for methylphenidate- I am wired in the ADHD way.
Meaning, in this particular setting, that I lost the tiny piece of paper, have already underused the Q-var in order to avoid an extra trip to the pharmacy, and just overturned my entire apartment trying to find it. It also means that I got very irritated about this twice: once because my plan didn’t work out and today because it didn’t work out even more. Something that should have been very simple: have an extra aerosol so I can keep on properly treating my asthma, now became complicated.
I do understand that you monitor prescription refills to prevent abuse and wasting of public funding (not that the public is funding my meds as it all ends up being paid by me, they call it a mandatory deductible in this country).
I just wish you could understand that it’s also my health and my spare time we’re talking about here, and it costs me more effort than average to manage these things. I need a system to work. I am definitely not going to abuse an inhaler, and at most I may lose it. So please cut me some crap and just fill the prescription next time!!
When I got to the pharmacy today, really needing my inhaler because I turn out to have developed a new allergy, I was told to phone the GP on Monday for a new script. Do you have any idea how complicated it is to remember to do that, then come back at some point, sit and wait (another daunting task) and when do I really have time for this? My evenings are too short as it is.
Luckily I am a doctor myself and I asked for a piece of paper to write it myself. The lady asked for my registration number, then asked me to write out my own script for Ventolin because the script from my GP did not come through.
All of this because I was thinking ahead for a change! That did not work out too well for me.
Please, dear pharmacy, just don’t make this harder for me than it already is.